FREQUENTLY ASKED QUESTIONS

Buy and install an eligible Braemar ducted reverse cycle system or Braemar Dominator Series and get up to $350 back on a Digital Visa Gift Card.

Purchases must be made between 9:00am AEST on 1 October 2026 and 11:59pm AEDT on 31 December 2026, or until promotional funds are exhausted, whichever comes first.

This offer has a limited promotional fund. Claims are allocated in the order complete claims are received. Once the fund is fully allocated the promotion will close, a notice will be posted on this website and no further claims will be accepted, even if your purchase was made before the closing date. We recommend submitting your claim as soon as possible after purchase.

Australian residents aged 18 and over who buy an eligible product from a Participating Dealer, and trade contractors who buy an eligible product from a Participating Wholesaler using their trade account. Employees of Seeley International, Participating Dealers and Participating Wholesalers, and their immediate families, can’t claim.

Consumers must buy from a Participating Dealer listed at seeleyinternational.com/promotions. Trade contractors must buy from a Participating Wholesaler (any Seeley International wholesaler that stocks the eligible products).

Visit www.seeleyinternationalrewards.com, follow the prompts to the claim page, enter your details, upload your documents and submit the claim form. Claims must be submitted by 11:59pm AEDT on 31 January 2027, or before the promotional fund is exhausted if that happens first.

• Your purchase date, the product/s purchased and the purchase value

• The serial number of each unit

• Your name, mobile number, email address and postal address

• Your tax invoice / proof of purchase in your name, showing the balance paid in full

• Proof of installation (if your unit has already been installed)

Yes. Submit your claim with your proof of purchase, and we’ll email you a link to upload proof of installation once your unit is installed. Your unit must be installed and paid for in full by 11:59pm AEDT on 31 January 2027, and your proof of installation must be uploaded by 5:00pm AEDT on 28 February 2027. Claims without proof of installation by then will be deemed invalid.

For consumers, your unit must be installed by the same Participating Dealer you bought it from. Trade contractors must install the unit themselves.

If you paid a deposit, the date the deposit was paid counts as your purchase date. It must be within the promotional period, and the balance must be paid in full by 31 January 2027.

The serial number is on the rating label on your unit. Your dealer or installer can also give it to you. [Seeley to confirm location/add image]

Yes. You can claim one reward for each eligible unit you buy and install, and you can include several units in one claim form. Each invoice and serial number can only be claimed once.

Validation can take up to three (3) business days after we receive your complete claim, including your proof of installation. We’ll email you once your claim has been validated.

Once your claim is approved, we’ll email you a link to your Digital Visa Gift Card, issued by iGoDirect Group.

To activate your card you’ll need a mobile device that supports Apple Pay or Google Pay, and you’ll need to be in Australia with location services turned on. You can then use it wherever Visa is accepted through your digital wallet.

Your card is valid for 12 months from activation. Any unused balance is forfeited at expiry, and we won’t send a reminder before it expires. You can check your balance and expiry date in your digital wallet. Full card terms are at truerewards.com.au/visa-gift-card-terms.

Click the Resubmit Documents button in your email and upload the correct document. Resubmissions must be completed by 5:00pm AEDT on 28 February 2027.

Your email will include the reason. Common reasons include buying outside the promotional period, buying a product that isn’t eligible, buying from a dealer or wholesaler that isn’t participating, or submitting an invoice or serial number that has already been claimed.

No. This offer can’t be used with any other offer or promotion.

Please use the Contact Us page on www.seeleyinternationalrewards.com and we’ll respond within three (3) business days.